See what CXCortex Analytics and AI Customer Service Agents can do for you!
CXCortex Feature |
Description |
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AI Agents
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AI Agents for email and messaging responses. The prompt is your instruction to the LLM and the response is its response.
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Train AI Agents
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Upload documents, datasets, Q&A pairs and using editable AI response suggestions.
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Outlook accounts
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Connect and synchronise multiple Outlook accounts into shared Inbox
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Gmail accounts
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Connect and synchronise multiple Gmail accounts into shared Inbox
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Transcribe call recordings
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Process call recordings stored in AWS S3 or Azure in the UK region.
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Shared Inbox triaging
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Combine multiple email, messages, call transcriptions into the triage Inbox
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Connect to AWS S3 buckets
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File explorer for S3 for message & call recording file ingest management.
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Connect to Azure Blob storage
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File explorer for S3 for message & call recording file ingest management.
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Call recording player
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Play recordings and view synchronised transcription.
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Chat to call transcription
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Ask AI Assistant anything about a call recording transcription
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AI Response to emails
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Suggested responses derived from training data and LLM input.
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Chatflow AI Assistant designer
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No coding AI Assistant designer and Web site widget code snippet.
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Analysis objectives
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Set objectives such as Sales disposition codes, Email triaging and Staff performance data.
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Start improving your customer service and productivity right here!
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