Pricing - CXCortex AI Customer service agent

CXCortex gives you AI Analytics and AI customer service agents regardless of your current communications platform.

Check out the extensive feature list below and associated pricing, if you want to discuss anything please get in touch.

See what CXCortex Analytics and AI Customer Service Agents can do for you!

CXCortex Feature
Description
Pricing £
AI Agents
AI Agents for email and messaging responses. The prompt is your instruction to the LLM and the response is its response. £0.035 prompt / £0.05 response per 1000 words.
Train AI Agents
Upload documents, datasets, Q&A pairs and using editable AI response suggestions. £0.30 per gigabyte per month
Outlook accounts
Connect and synchronise multiple Outlook accounts into shared Inbox £7.00 per email pm
Gmail accounts
Connect and synchronise multiple Gmail accounts into shared Inbox £7.00 per email pm
Transcribe call recordings
Process call recordings stored in AWS S3 or Azure in the UK region. £0.035 per minute
Shared Inbox triaging
Combine multiple email, messages, call transcriptions into the triage Inbox Included
Connect to AWS S3 buckets
File explorer for S3 for message & call recording file ingest management. £0.012 per gigabyte pm
Connect to Azure Blob storage
File explorer for S3 for message & call recording file ingest management. £0.012 per gigabyte pm
Call recording player
Play recordings and view synchronised transcription. Included
Chat to call transcription
Ask AI Assistant anything about a call recording transcription £0.035 prompt / £0.05 response per 1000 words.
AI Response to emails
Suggested responses derived from training data and LLM input. £0.035 prompt / £0.05 response per 1000 words.
Chatflow AI Assistant designer
No coding AI Assistant designer and Web site widget code snippet. £19.00 per month
Analysis objectives
Set objectives such as Sales disposition codes, Email triaging and Staff performance data. Included

Start improving your customer service and productivity right here!

We would love to hear about your requirements so please get in touch for a demo, free trial or phone discussion.

Book a demo

Trusted by

The Car Buying Group Logo 2 Case Study Beer 2 Case Study EE logo white2 Case Study David lloyd white Case Study Kantar white Case Study Hmrc white Case Study Lb redbridge white Case Study Peabody White Case Study Scottishpower white 150px Case Study Shelter 2024 Case Study

Accreditations

PCI DSS Certified, TPS Telephone Preference Service, ICOCSA Supplier Member, Cyber Essentials