Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere.
Get in TouchHostcomm's cloud-based software will help your organisation to achieve growth and differentiation through our innovative use of automation, digitalisation and AI technology. Enhanced by Amazon AWS and Google cloud services our products can quickly and reliably transform your business processes, reduce cost and open new revenue streams even in today's challenging and fast-changing economic landscape.
What We DoOur hosted dialer will enable your agents to spend their time talking not dialing. It is Web RTC enabled to make it easier to dial from any PC and has more than 14,000 deployments in over 100 countries around the world.
Your customer service team needs to reduce field visits. Our remote visual assistance software uses video to help resolve customer service requests, allowing them to show their problems in real time through their smartphone camera.
With tighter financial and personnel resources, a chatbot enables you to automate much of your customer service and sales, ensuring new opportunities can be grasped and existing customers serviced to the highest standard.
Use AI-driven intelligence to shake up your customer service. Analyse all client and employee conversations, unlocking invaluable, hidden business intelligence and customer experience information.
"The importance of sharing good practices has taken on an even greater significance as we continue to improve as a…
“Remote Inspections allow me to see the bigger picture at the location; it’s great to know exactly what issue we’ll…
