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VICIdial® has been a key element in the distinctive contact centre solution that Hostcomm is able to offer clients that use our ContactPro Hosted Predictive Dialler and Hosted Contact Centre services.

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Learn how Contact Centre services work

Learn about how contact centre software can help you communicate better with your customers.

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PCI DSS Payments

PCI DSS is a set of requirements which are designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

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What is a Payment IVR?

Learn about how a Payment IVR works and how Hostcomm can ensure you take card payments securely and compliantly.

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Queue Callbacks

Queue Callbacks are a great way to manage peak volumes in your contact centre.

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Implement a Secure Contact Centre

This eBook suggests that you shouldn't let security concerns stop you unlocking the potential benefits of a cloud based contact centre.

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