How To Create a Culture of Compliant Contact Centre Prospecting
Nic Eversett 16/08/2018
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VICIdial® has been a key element in the distinctive contact centre solution that Hostcomm is able to offer clients that use our ContactPro Hosted Predictive Dialler and Hosted Contact Centre services.
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Professional support for contact centre & telephony.
PCI DSS Payments
PCI DSS is a set of requirements which are designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.
What is a Payment IVR?
Learn about how a Payment IVR works and how Hostcomm can ensure you take card payments securely and compliantly.
Queue Callbacks
Queue Callbacks are a great way to manage peak volumes in your contact centre.
Implement a Secure Contact Centre
This eBook suggests that you shouldn't let security concerns stop you unlocking the potential benefits of a cloud based contact centre.
Orbit Case Study
Orbit work with some of the UK's biggest water companies. If you're finding it hard to keep up with your water bills, Orbit can help. Over the last 20 years, Orbit has helped create tailor-made plans for thousands of people, taking their individual situation into account.
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