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Powered By Vicidial

VICIdial® has been a key element in the distinctive contact centre solution that Hostcomm is able to offer clients that use our ContactPro Hosted Predictive Dialler and Hosted Contact Centre services.

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Our Technical Support

Professional support for contact centre & telephony.

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PCI DSS Payments

PCI DSS is a set of requirements which are designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

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What is a Payment IVR?

Learn about how a Payment IVR works and how Hostcomm can ensure you take card payments securely and compliantly.

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Queue Callbacks

Queue Callbacks are a great way to manage peak volumes in your contact centre.

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Implement a Secure Contact Centre

This eBook suggests that you shouldn't let security concerns stop you unlocking the potential benefits of a cloud based contact centre.

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Data Pacific

Data Pacific is a leading provider of IT, telephony solutions, software development and technical support for SME’s throughout the UK. Since 1990 the company has been helping organisations unlock the benefits of technology including cost savings and productivity gains.

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