Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere.
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Our award-winning solution includes Web RTC. No need to provision or download a softphone, the move to home can be much quicker. Our omnichannel unified customer journey enables much more efficient customer service.
Your customer service team needs to reduce field visits. Our remote visual assistance software uses video to help resolve customer service requests, allowing them to show their problems in real time through their smartphone camera.
Our hosted dialer will enable your agents to spend their time talking not dialing. It is Web RTC enabled to make it easier to dial from any PC and has more than 14,000 deployments in over 100 countries around the world.
With tighter financial and personnel resources, a chatbot enables you to automate much of your customer service and sales, ensuring new opportunities can grasped and existing customers serviced to the highest standard.
It’s important for us, especially if a call is dropped, that people can contact us with the minimum of hassle.....
I’d definitely recommend Hostcomm. The dialler does everything we need it to, there’s always a clear, supportive line of contact...
