We empower businesses to deliver exceptional customer experiences through intelligent contact centre solutions - from AI-powered automation to seamless human support.
Start NowHostcomm's cloud contact centre software will help you to achieve growth and differentiation through our innovative use of automation, digitalisation and AI technology. Enhanced by Amazon AWS and Google cloud services our products can quickly and reliably transform your business processes, reduce cost and open new revenue streams.
What We DoOur hosted dialer will enable your agents to spend their time talking not dialing. It is Web RTC enabled to make it easier to dial from any PC and has more than 14,000 deployments in over 100 countries around the world.
Your customer service team needs to reduce field visits. Our remote visual assistance software uses video to help resolve customer service requests, allowing them to show their problems in real time through their smartphone camera.
Customer service and CX analytics powered by the latest 2023 LLM technology enabling you to improve customer satisfaction, reduce costs and increase sales.
Use AI-driven intelligence to shake up your customer service. Analyse all client and employee conversations, unlocking invaluable, hidden business intelligence and customer experience information.
I researched cloud-based predictive dialers because we needed a flexible system that allowed people to work remotely or log on…
“At the NEC Installer Show, we came across the RVX remote visual assistance service by Hostcomm. Further to our suggestion,…