Choose from a range of flexible reseller packages and get set up in minutes with no outlay.
Now more than ever, businesses are looking for new technology to better and more efficiently engage their customers to maximise revenue opportunities and drive down costs. Beyond hosted telephony for remote working, businesses of all sizes are embracing chatbots, voicebots, omninchannel and messaging to help improve their customer service. They know they need to make this move an immediate priority, offering good opportunities for businesses able to provide these solutions.
All Features
Technical support, your own account manager and a multitude of online resources
UK-based data centre with PCI-DSS certification
Get a package tailored to your exact business requirements
Hostcomm has a Trustpilot 5-Star rating for its products and services
We have our own network and get BT wholesale partner pricing rates
Upsell with the convenience of only one supplier
More than 15 years' experience in hosted communications
One portal to manage all your clients, with your branding if you choose
Innovation unlocks the door to higher margins and Hostcomm has invested substantially in the development of software-as-a-service (SAAS) products over the last 2 years. It now offers you unique AI contact centre, CX analytics, chatbots & voicebots and a range of traditional call centre products from the same in-house development team. This means unique, easy to use, low cost solutions that truly deliver business benefit and increase your margins.
Used for outbound campaigns, a dialler automates the dialling process enabling callers to be able to spend up to 50 minutes every hour talking to customers, not wasting time dialling. It includes analytics and tools to continually improve agent performance.
Learn MoreRemote Visual Assistance uses video and AR to visually assist customers and allow you to carry out inspections remotely. It is incredibly simple to use with no app download necessary for your customers. It integrates with leading contact centre solutions and comes with UK-based unlimited telephone support.
Learn MoreCommunify is a complete unified communications solution with a comprehensive collection of powerful PBX features and collaboration tools. It is one solution for Video Conferencing, Contact Centre & Outbound Dialler integration, Payment IVR and Voicebots.
Learn MoreInteraction Analytics use speech and text analytics to get meaning from 100% of customer conversations, across all channels, whether it is telephony, messaging or social. They enable companies to find the root cause of high handles times, FCR rates, and critical success factors that led to a sale.
Learn MoreOur AI voicebot automates both telephony inbound call handling and outbound dialling with highly-personalised, natural language voice conversation. It enables customers to get instant 24 x 7 service, increase customer satisfaction and drive down costs for businesses.
Learn MoreA chatbot enables you to automate messaging engagement with your customers over website live chat and all social channels. Our solution utilizes Google Cloud and Dialogflow the most widely used and accurate platform for AI natural language processing and intent identification.
Learn MoreMessaging is the first choice of many consumers. It is also extremely cost-effective as your agents can handle several chats at once. Our solution is packed with features like visitor tracking, self-learning templates, drag-and-drop answers, operator supervision of agents and chatbot integration.
Learn MorePCI-DSS certification is essential for businesses who take payments. Our unique integrated contact centre and payment IVR solution helps to improve the closure ratio of IVR payments, simplifies implementation and is much cheaper than standalone solutions.
Learn More
Our Theme Manager application makes it possible to quickly, without coding, allow you and your customers to add their own branding to an application.
Learn MoreTargeting larger customers with specific customisation and integration needs? No problem. We have an in-house development team with a track record of delivering on complex projects of all sizes.
Our UK-based customer support centre offers unlimited, free telephone support to you and your customers. Our dedicated account manager is there to help you with the market and product knowledge so that you can make a success of selling our product.
Our data centre is based in the UK and we are a PCI-DSS Level 1 certified service provider meaning better protection for your customer data and less chance of GDPR breaches.
Choose from a range of options including having your own branding everywhere, apply your own IP addressing, taking care of all, none or aspects of your own support, and opting for commission referral rates or setting your own end user pricing.
If you would like to get more information, or request a demo, please leave some contact details opposite and we will get right back to you.
Alternatively, give us a call: 0808 168 4400
