RVX Pricing

Pricing for remote visual assistance service

Feature comparison

What’s included in each plan.

Core RVX capabilities are available on every plan. A handful of advanced features are reserved for Business and Enterprise.

RVX features
What's included
Starter
Small teams getting started
Most popular
Business
Growing UK operations
Enterprise
Large-scale deployments
Live session tools
Remote scripted ‘self-survey’
Remote party runs a survey without a host
Chat translation
Auto-translates chat messages
AWS GDPR-compliant storage
Session video recording
Face-to-face video
Live pointer during video
Shared whiteboard
Chat on session (optional AI Agent)
3rd participant join
Remote device control
Image capture from remote device camera
Remote torch control
Remote camera zoom control
Capture & documentation
Annotations of images (all parties)
OCR — optical character recognition
Notes capture
PDF report generator
Guidance & integration
Typeform checklist guidance
Google Maps area & distance tool
SMS & email session invite
Single sign-on (SSO)

Most features are available on all plans. Advanced features as shown are reserved for Business and Enterprise. Plans also differ by usage volume and support level.

What our clients say:

Shelter homeless charity premises in London
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."

Paul Butland
Shelter (Homeless charity)
Ongo housing image of HQ
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
An image of A James Frew van being loaded by a maintenance engineer
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
inspired outsourcing press image
"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
windmills with Utility aid logo
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
two engineers installing a domestic heating system form Clever Energy
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)

Frequently Asked Question

Haven’t found what you’re looking for?

How quickly can use the service?
Is there a free trial?
How do I get started?
How good is data security and what happens to my session files?
Do you have an affiliate or reseller program?