Our IVR Payment service is simple to use and quick to integrate into your current systems. You can take advantage of phone numbers provided by Hostcomm, or your Payment IVR can be connected using a SIP trunk instead. Hostcomm's technical support team will be on hand to help with installation and set-up.
An IVR (Interactive Voice Response) payment system is an automated telephony solution that allows customers to securely make payments over the phone using their voice commands or keypad inputs, without the need for human intervention.
Your IVR Payment service will be hosted in a secure PCI DSS UK zone, meaning you can take customer payments incredibly securely. Amazon AWS commits to 99.99% uptime, which equates to only 5 mins of downline per year. Coupled with the AWS high-speed global network, we can achieve top-level reliability, speed, international coverage and performance.
Our IVR payment solution integrates with your systems, handling high call volumes securely. Our cloud-based infrastructure is flexible and scalable, adapting to your needs without maintenance worries. We provide support and guidance for implementation and optimization, with our expert team always available. Our secure solution enhances customer trust, reduces fraud risk, and improves contact centre efficiency, backed by our proven expertise.
An IVR payment system offers the convenience of securely processing transactions 24/7 without the need for human intervention, reducing costs and improving customer satisfaction by allowing customers to make payments anytime using their phone's keypad.
PCI DSS compliant to the highest level and hosted in an equally secure, Amazon AWS server, removing your in-house obligations.
Built with plenty of adjustable settings, DTMF tones and speech recognition.
Works with any payment processor including Stripe, Opayo, Adelante, Barclaycard. Plus, it works with any phone system or contact centre application.
If you would like to get more information, request a demo, or understand more about the data security side of our Payment IVR, please leave some contact details opposite and we will get right back to you.
Alternatively, give us a call: 0808 168 4400
