Let’s work out what actually fits.
Book a 30-minute demo, request a procurement pack, or ask us anything. We’re a UK-based team and we answer our own emails — no SDR gauntlet, no offshore qualification call.
What brings you to Hostcomm?
Three ways to get started — pick whichever matches where you are.
Book a demo
See the product working on your use case. 30 minutes, real platform, no slide deck. We’ll ask a few questions first so the demo is relevant to what you’re actually trying to solve.
Pick a timeGet the procurement pack
DPA, sub-processor list, ISO and Cyber Essentials certificates, security statement, and pricing. Everything your procurement, infosec, or DPO team needs to evaluate us properly.
Request the packI’m an existing customer
Need help with something on your live service? Our support team is the fastest route — they have context on your setup and can triage, fix, or escalate directly.
Open a support ticketTell us what you’re working on.
If you’re not ready to book a call yet, this is the right place. Your message is routed to the account manager for your territory — no chatbot, no call centre, no offshore qualification call.
- Routed to the right account manager for your region
- Replies from a named human, not a ticket bot
- Under 4 working hours on weekdays, typically
- We won’t add you to any marketing list unless you ask
- Happy to sign an NDA before talking specifics
General enquiry
All fields marked with * are required.
Thanks — message received.
We’ll be in touch within 4 working hours. In the meantime, if you’d rather talk right away, call us on 0808 168 4400.
Measured in pounds, not promises.
UK customers, UK use cases, UK pounds saved. Happy to introduce you to any of these people.
“Hostcomm’s OnSight service allows us to replace around 100 site visits each month with a remote visual survey. Each visit costs us around £150, so we are saving around £200,000 each year.”
“RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 as our team fully embraces RVX.”
“The software saves our customers money. Since we started using it, I estimate we have saved a combined £70,000. We use RVX to help customers identify opportunities to reduce energy consumption and solve metering issues.”
The people who’ll actually reply.
Different questions, different people. Go direct if you know what you need.
New customer enquiries
If you’re evaluating Hostcomm for a new deployment, this is the right door. Typical first-reply under 4 hours on weekdays.
Resellers, integrators, press
Interested in reselling Hostcomm services or integrating our AI and contact-centre APIs into your own platform? Let’s talk.
Support & helpdesk
UK-based support team with direct access to the engineering team behind each platform. Critical incident SLAs apply to enterprise contracts.
Common questions, answered up front.
Save yourself an email — the answers most prospects ask about first.
You’ll get a calendar invite within a few minutes, plus a short email asking a handful of questions about your current setup and what you’re trying to solve. That way the demo is tailored to your use case rather than a generic walkthrough.
The demo itself is 30 minutes, on Zoom or Teams, with a working product in front of you — not a slide deck. If you want to bring colleagues in, just forward the invite.
Most of our platforms are priced per user, per month, with volume discounts for larger deployments. AI voice agents are typically priced per conversation minute. We don’t do surprise annual price hikes.
For a specific quote we need to know rough user numbers, call volume, and which modules you need. Fastest way to get that is to book a discovery call or request the procurement pack — both options above.
Our standard contract is 12 months, month-to-month renewal after that. We’re comfortable with 36-month enterprise agreements where they come with discount expectations, and with short 3-month pilots where you want to validate first.
We don’t lock you in with punitive exit clauses — if something isn’t working we’d rather fix it or part on good terms than force you to stay.
Yes. All our production services run in AWS London (eu-west-2) only, including the primary database, the backup target, the AI inference endpoints, and the observability pipeline. No cross-border failover, no offshore data processing.
We publish a complete sub-processor list with the region each one operates in — part of the procurement pack. If you’re auditing for UK GDPR, that document is usually what your DPO asks for first.
Yes, happily — we have a standard mutual NDA we can send over, or we’ll sign yours. Either way it usually takes a day or two of back-and-forth. Mention it when you book the call and we’ll kick it off before the meeting.
Often, yes — especially if you’re still scoping the problem. We’ve been doing UK contact-centre tech since 2004 and we’re usually happy to give you our honest read on whether our kit is even the right fit, or point you elsewhere if it isn’t.
No commitment, no “book another call” loop. If we can’t help you we’ll say so in the first email.
Hostcomm Ltd
8 Broad Street, Ottery St Mary
Exeter, EX11 1BZ
United Kingdom
Hostcomm LLC
1111 Lincoln Road, Suite 500
Miami Beach, Florida, 33139
United States