Our Story

Our founding story.

With 15 years of experience at Hostcomm UK, Chris Key aimed to transform global customer service when founding Hostcomm Ltd in the UK. Originally a UK contact centre provider, Hostcomm has become a leader in digital customer service, helping businesses cut costs and enhance service quality globally.

Under Chris's leadership, the company continues to innovate and grow proving that combining human expertise with advanced AI technology can overcome traditional service barriers and unlock new opportunities for businesses worldwide.

Our mission and vision

To empower businesses with intelligent communication solutions that transform customer service delivery through innovative AI, cloud technology, and visual assistance platforms.

To be the global leader in reimagining customer service technology, where every business interaction is enhanced by seamless integration of AI and human expertise, making exceptional customer support accessible to organizations worldwide.