In our 2018 customer service survey, more than 95% of respondents were 'satisfied' or 'very satisfied' with the response of our Support team. Hostcomm's success is based on creating long-term customer relationships - we'll do everything we can to make sure your service issues are dealt with correctly and efficiently, first time.
Hostcomm provides a one-stop shop for all your support, including the telephone service, network infrastructure and connectivity. Our support services also reflect this with a thorough problem resolution and escalation system; handled by your account manager alongside the technical support manager and if required, a director.
Hostcomm has over 12 years experience in delivering comprehensive Voice over Internet Protocol (VoIP) technologies for hosted telephony and contact centre services over IP networks.
Our technology is constantly upgraded and updated to ensure we continue to meet the needs of your customers changing requirements. In addition to operating a first-rate reliable VoIP service, we're able to offer bespoke add-ons and integrations designed to improve business effectiveness through our hosted services.
Hostcomm delivers reliable and secure telephony services that boost efficiency, growth and cost reduction by using our experience in SIP, Asterix, PHP and SQL.
All Hostcomm's services are delivered to you through a multi-service mesh network, giving greater protection against outages. While we prepare for any unexpected outage and its consequences, our service is secure and reliable and outages are rare thanks to the quality of our suppliers and components used.
