Webinars

May 26, 2020

Learn How Cloud Technology Can Quickly Facilitate Homeworking and Better Digital Service Provision

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Features

Aug 07, 2019

How to Implement a Secure Cloud Contact Centre in Your Business

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Features

Aug 05, 2019

How Can a Hosted Dialler Ensure You Never Miss a Call Back?

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Features

Aug 05, 2019

6 Common Reasons People Make Nuisance Call Complaints

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Features

Aug 05, 2019

10 Essentials CRM Features for Your Call Centre

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Features

Aug 02, 2019

6 Ways Chatbots Increase Customer Satisfaction in Contact Centres

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Features

Jul 31, 2019

How to Ensure Your Call Centre is GDPR Compliant

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Features

Jul 31, 2019

On-premise vs Hosted Diallers: Which is Best for Your Business?

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Features

Jul 31, 2019

5 Ways to Bring Out The Competitive Side in Your Contact Centre Agents

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Features

Jul 31, 2019

A Guide to Preview, Progressive and Predictive Dialling

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Features

Jul 16, 2019

Four Misconceptions About Predictive Diallers

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Webinars

Jun 20, 2019

How Chatbots Can Handle Up to 85% of Customer Service Enquiries 24 x 7

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eBook

Apr 16, 2018

Hosted Contact Centre Product Sheet

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Product Sheets

Aug 15, 2017

Listening to Live Calls

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Videos

May 05, 2017

Hosted Dialler FLG CRM Integration

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Product Sheets

May 04, 2017

Hosted SIP Trunk Best Practice

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Product Sheets

May 03, 2017

ContactPro Contact Centre Product Sheet

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Videos

May 03, 2017

Intelligent Agent Scripting for a Campaign

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Case Studies

May 03, 2017

Case Study:Towergate Insurance

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eBook

May 03, 2017

eBook: Ofcom Compliance Guide

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Case Studies

May 03, 2017

Case Study: Saffwood Reseller

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eBook

May 03, 2017

Supported Reseller Guide

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Product Sheets

May 03, 2017

Guide for Premium Resellers

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Case Studies

May 03, 2017

Case Study: Orbit Services

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Case Studies

May 03, 2017

Case Study: Inspired Outsourcing

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Case Studies

May 03, 2017

Case Study: Diners Club

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Case Studies

May 03, 2017

Case Study: Crystal Legal

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Product Sheets

May 03, 2017

Troubleshooting Poor VoIP Audio

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Videos

May 03, 2017

Surveyor and data capture

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Videos

May 03, 2017

Hosted PCI Compliant Payment IVR

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Learn How Cloud Technology Can Quickly Facilitate Homeworking and Better Digital Service Provision

Webinars

Learn How Cloud Technology Can Quickly Facilitate Homeworking and Better Digital Service Provision

How to Implement a Secure Cloud Contact Centre in Your Business

How Can a Hosted Dialler Ensure You Never Miss a Call Back?

6 Common Reasons People Make Nuisance Call Complaints

10 Essentials CRM Features for Your Call Centre

6 Ways Chatbots Increase Customer Satisfaction in Contact Centres

How to Ensure Your Call Centre is GDPR Compliant

On-premise vs Hosted Diallers: Which is Best for Your Business?

5 Ways to Bring Out The Competitive Side in Your Contact Centre Agents

A Guide to Preview, Progressive and Predictive Dialling

Four Misconceptions About Predictive Diallers