Contact Centre

Hostcomm assists Comic Relief with 40 agent call centre on a record breaking night

Hostcomm and its client Crystal Legal Services joined forces on the March 16th Comic Relief night and provided a free 40 agent call centre to collect donations. The call centre was provisioned weeks before the big night and was designed so that Crystal Legal staff, who normally provide legal services, could log in to the special service very easily and quickly. The lines were very busy throughout the night until 12:00 with 1100 calls being made through Hostcomm's network and £33,000 collected.

The service provided by Hostcomm was only possible because it is based on hosted technology which is quick to set up, has a low cost and there are few things to go wrong. Hostcomm and Crystal Legal Services look forward to providing a similar service.

For more information on this service please contact us on 0808 168 4400

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