The cloud dialler for small and medium-sized teams.
Connecta reaches more of your list and keeps you inside UK calling rules. Agents work in a browser, AI is built in and your CRM connects in minutes. Set up the same day.
Everything a growing outbound team needs
Every feature is on every plan.
Three dialling modes
Preview, progressive and predictive, set per campaign, plus manual dialling. Predictive pacing stays under the 3% abandoned-call limit.
Precall SMS
Text each lead shortly before calling so they expect you. A built-in A/B split shows whether it lifts your answer rate.
Answering-machine detection
Spots voicemail, phone menus and call screeners. Hang up, or leave your recorded message automatically.
Caller ID rotation
Spread calls across your numbers with a daily limit per number. Numbers flagged for poor reputation are rested automatically.
AI voice agent
Let AI take answered calls, or keep it as a safety net alongside your agents. AI disclosure is recorded per campaign.
Agent Assist and analytics
Help for agents during calls, AI call summaries, and interaction analytics across your campaigns.
Supervisor tools
A live board of every agent and campaign, wallboards, and listen, whisper and barge on live calls.
Inbound calls
Route your numbers to agents or to an AI agent, with the right script for known and unknown callers.
Practice and test numbers
New agents can practise and test calls safely before they go live on a real list.
UK calling rules, applied for you
Connecta is built for UK call centres. These controls are on from day one.
- Predictive campaigns held under the 3% abandoned-call limit
- Your recorded message played within two seconds on abandoned calls
- 72-hour hold after an abandoned call
- No more than 3 calls a day or 7 a week to the same number
- Calling hours per campaign or for your whole organisation
- TPS and CTPS screening applied by Hostcomm on your account
- Do-not-call outcomes respected across every campaign
- Audit log of settings changes, monitoring and abandoned calls
These controls help you comply but aren't legal advice. Caller ID, recording notices and your own consent records remain your responsibility.
Connects to your CRM
Your agent sees the caller's CRM record, and call outcomes are written back. Qualified leads can be pushed into Zoho CRM with notes, an AI summary and the recording.
Using something else? Connecta is quick for our team to integrate with other systems. Tell us what you use.
Connecta or ContactPro?
Connecta suits small and medium-sized teams that want to start quickly. For large or highly customised contact centres on their own dedicated server, there's ContactPro.
Questions
Anything else, ask the team.
How quickly can we start?
Is Connecta a new product?
How much does it cost?
Does it handle inbound calls?
Can AI take calls?
Which CRMs does it work with?
See Connecta on your own list.
Book twenty minutes with the team and we'll show you Connecta working the way your campaigns do.
What our clients say:



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