What is Web RTC?

Benefits of Web RTC

WebRTC is a new technology that will have a huge impact on how people communicate across the internet. Simply put, WebRTC allows users to use their browser to chat, call or share without the need to buy or install any other applications.

The potential opportunities for business are huge. Not only will it provide the ability to instantly engage with customers directly, through their web browser, but it also has the ability to slash their communications costs.

Hostcomm offer three ways in which your business can benefit from WebRTC:

  • Hosted Telephony: by connecting your WebRTC plugin installed on your website you can receive and make calls instantly. And because WebRTC offers a host of other features, you can improve your communication while lowering costs.
  • Diallers and Contact Centre: simply contact your WebRTC plugin into your existing Contact Centre infrastructure to receive calls, chat, messages and share documents at the click of a button. 
  • Standalone application: add Communify and receive voice calls, chat and video communications directly from your browser.

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