Benefits of Queue Call Back

Customers are less likely to abandon calls.
Call volumes are spread evenly through the day, aiding agent productivity.
Agents don’t need to manually dial outbound numbers.
Agents can begin conversations on a positive note – not with a discussion about queue lengths.
Customers get connected to an available agent – without the need to wait in long queues on the phone.

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Learn more about our Contact Centre Services

About Hostcomm?

Hostcomm’s mission is to drive organisational growth and cost reduction through our cutting-edge AI and cloud software solutions. We are committed to helping businesses achieve differentiation and competitive advantage by harnessing the power of automation, digitalisation, and AI technology.

UK Support

Our support and training centre, and all its staff, are based in the UK; with a guarantee of telephone support at all stages of any enquiry and that you will go straight through to a technical expert.

Our expertise

Hostcomm has twenty years experience in cloud contact centres with specialist knowledge of AI customer service and predictive dialers. AI has been a major technology for many of our services for over 5 years and we are proud of our remote visual assistance software which helps organisations with digitalising their field services.

What are Queue Callbacks?

Enhance Your Customers' Experience

Benefits of Queue Call Back

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