Whatever you choose, your customers get the same products, service and support with a flexible, dynamic and secure hosted telephony system that just works.
Features |
Premium Reseller |
Supported Reseller |
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Introduction |
Being a Premium Reseller gives you maximum flexibility. When Hostcomm provides Premier Resellers with white label, brandable VoIP portals, your own branding is all your customers see. You also set up your customer accounts, set pricing, control billing and offer front line support. | As a Supported Reseller partner, you can sell Hostcomm hosted telephony services on your own terms, with Hostcomm’s full support. You control how you sell VoIP to your customers. You set your own pricing for call rates and services, set up customer accounts and control the invoicing process. You can also invoice them under your name. |
Branding |
VoIP services will be Hostcomm branded. | Full white label product - only your brand will be visible to the client. Basic re-branding of service interface and documents at no extra charge. |
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Billing |
You will be responsible for client billing. | You will be responsible for client billing. |
Sales Process |
Use a demonstration account in your VoIP portal to show customers about the Hostcomm telephony service. | Use a demonstration account in your VoIP portal to show customers about the Hostcomm telephony service. |
First Line Customer Technical Support |
1. Hostcomm provides full 1st line Customer Support or 2. You offer 1st line support yourself | You will provide full 1st line customer support. |
Technical Backup |
If you provide first line customer support Hostcomm will provide you with technical support. Rely on our knowledge and experience to offer great back-up support. | Hostcomm provides you with technical support. Rely on our knowledge and experience to offer great back-up support. |
Sales Support |
Hostcomm provide you with sales support. | Hostcomm provides you with sales support with a "reseller hat" on if necessary. |
Knowledgebase and Expertise |
Rely on our knowledge, experience and support infrastructure to offer responsive customer support to your accounts. | Rely on our knowledge, experience and support infrastructure to offer responsive customer support to your accounts. |
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If you would like to get more information, or request a demo, please leave some contact details opposite and we will get right back to you.
Alternatively, give us a call: 0808 168 4400
