Communify

Improve productivity with unified communications.

Complete solution with a comprehensive collection of powerful PBX features and collaboration tools.

Our Unified Communication software will enable your business to communicate efficiently both internally and externally.

Call Features
Unified Communications
Security Features
Add-Ons Module & Applications

Call Features

Caller ID

Standard feature which enables incoming calls to be identified by their Caller ID, which is displayed on the users phone screen.

Call Transfer

Calls can be transferred to another user, voicemail, an external number, and other destinations.

Call Parking

Enables a call to be placed in a call parking lot with an assigned number. This parked call can be picked up by any user with any phone.

Call Forwarding

Allows calls which would usually originate at a given location to be forwarded to another.

Call Reporting

CDR Reporting gives you the ability to view all phone calls in a graphical interface and allows you to filter by date, extension, user, duration, and more.

VoiceMail

Voicemail allows callers to leave a voice message which can be played back at a later date/time.

VoiceMail to Email

A subscribed feature which when enabled, sends a copy of a user’s voicemail message to their specified email address.

Follow Me

Once enabled, the feature will direct calls to alternate extensions/external destinations (such as mobile or landline) should a call persist (ring) longer than the defined number of seconds.

Auto-Attendant/IVR

An IVR plays an automated message to all incoming callers. This message plays to the caller, specifies the options which are available to them, and subsequently prompts them to make their selection based on the nature of the call. Once the caller chooses the appropriate option, the call can be routed to the intended party, extension, department, etc.

Do Not Disturb

Allows users to set a condition on their handset phones which would automatically reject a call.

Call Queues

Places callers into a regulated on-hold system of priority such that the caller with the highest priority (usually the caller on hold the longest) is answered before a caller with a lower one.

Time Condition

Makes it possible to route a call based on the time, day of the week, or month.

Call Screening

When enabled, prevents a number from calling into the phone system.

Ring Groups

Communify is capable of grouping together many extensions into a single dialled extension and will call all of the phones simultaneously.

Conference Rooms

Create a meeting room whereby users (both internally and externally) can call in and talk to one another.

Call Spy

Enables certain privileged users to listen in on any phone call.

Busy Lamp Field (BLF)

A lighted (green or red) indicator on your phone (or expansion module) which can be configured to indicate the status of certain conditions/features.

Direct Inward System Access (DISA)

A system feature which allows a user to access the phone system from external sources.

Dictation

Allows a user to record audio from their phone. The recording can then be sent to any email address specified to be listened to later.

Remote User

A Remote User is a phone system user who is not located in the office, yet still connects and has the same functionality of an office user.

Music on Hold

Plays music to callers who have been placed on hold or are currently in a call queue.

Intercom & Paging

Allows users to contact each other directly and immediately through the speakerphone (intercom and paging are automatically answered).

Unified Communications

Multi Device

You can have multiple devices connected to a single extension number and will have the possibility to answer a call in any of the devices.

Video Conference

We incorporate a robust Video Conferencing solution that will allow you to communicate with your collaborators, customers, suppliers or family easily and efficiently.

Chat

With our WebRTC application you have a complete chat capable of sharing screen, sharing files and sending voice audios.

Personal Assistant

This feature is controlled in the User Panel. The PA (Personal Assistant) allows for advanced control of a user’s voicemail system.

User Portal

The user will have the possibility to enter the User Portal where you can manage a variety of options and settings.

Softphone

With our WebRTC application you have a complete Softphone without the need to install anything and it also works in any operating system and browser.

Security Features

Built-in firewall

With the integrated firewall you can block or authorise certain services or ports, as well as authorise or block certain IP addresses.

Intrusion detection and blocking

Scans log files of ssh, asterisk, etc and bans IPs that show the malicious signs — too many password failures, seeking for exploits, etc.

Call Encryption (SIP TLS, sRTP)

In VoIP network with Asterisk being the server or SIP proxy the secure calling can be achieved by enabling TLS to encrypt the signalling and enabling SRTP or ZRTP to encrypt the media or data/voice.

Weak Passwork Report

Helps you to detect passwords that don't meet the criteria.

Authorisation Codes

Used to ensure that no one else can make external calls from a phone, these codes also allow us to make calls from any telephone using the privileges of access to the dial plan that owns the code

Phone Lock

It is possible to lock the phone with a password which is related to the extension, if the phone is locked every time a call is made you will be asked for this password.

PIN-Protected Outbound Calls

Allows you to create groups of passwords for easier setup. One of these groups of PINs can be selected for example on an Outbound Route, thus limiting their use only to people who have a PIN.

Add-Ons Module & Applications

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud..

Maintenance

With the "Maintenance" add-on you can easily clean your PBX and save a lot of storage: deleting old recordings or converting recordings from wav to mp3 format, also you can delete recordings with short durations and old CDR.

Multi Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single instance, allowing you to cut down operating costs significantly.

IVR Stats

The IVR statistics module can obtain summarized reports of the option pressed by the clients, these reports are very important since they allow us to determine which option is not necessary or is very little used in the IVR.

Custom Context

Custom Context allows integrated third-party applications and contexts to the dialplan.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI. The free version comes with all the features, but, you can configure only two clients as maximum.

Phonebooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

Queues Callback

Queue Callback enables you to optimise your customer experience by offering callers the ability to request a callback based on your call centre conditions.

Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI.

API V2

Provides API Implementation to integrate third-party applications with Communify.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller.

Personal Assistant

The PA (Personal Assistant) allows for advanced control of a user’s voicemail system. In essence, the PA is a mini-IVR (interactive voice response) for voicemail.

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Accreditations

PCI DSS Certified, TPS Telephone Preference Service, ICOCSA Supplier Member, Cyber Essentials