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Hostcomm Reseller Plans
RESELLER PARTNERS

Reseller Plans

Do you want to sell to trusted and reliable Hosted Telephony services but in a way that works best for you?

Become a Hostcomm partner 

Do you want to sell trusted and reliable hosted telephony services, but in a way that works best for you?

Hostcomm takes pride in the strong relationships we have with our reseller partners and, to build on this, we've created a two-level Reseller programme. To help you take advantage of the best products, service and support Hostcomm has to offer, you can become a Supported Reseller or a Premium Reseller.

By choosing either level, you can give your own customers the same products, service and support with a flexible, dynamic and secure hosted telephony system that just works.

Feature
BrandingVoIP services will be Hostcomm branded.Full white label product - only your brand will be visible to the client. Basic re-branding of service interface and documents at no extra charge.
BillingYou will be responsible for client billing.You will be responsible for client billing.
Sales processUse a demonstration account in your VoIP portal to show customers about the Hostcomm telephony service.Use a demonstration account in your VoIP portal to show customers about the Hostcomm telephony service.
Account setup and administrationUse a demonstration account in your own VoIP portal to show customers about the Hostcomm Hosted Telephony.Use a demonstration account in your own branded VoIP portal to show customers about the Hostcomm Hosted telephony.
First Line Customer Technical Support.1. Hostcomm provides full 1st line Customer Support or 2. You offer 1st line support yourselfYou will provide full 1st line customer support.
Technical back-upIf you provide first line customer support Hostcomm will provide you with technical support. Rely on our knowledge and experience to offer great back-up support.Hostcomm provides you with technical support. Rely on our knowledge and experience to offer great back-up support.
Sales supportHostcomm provide you with sales support.Hostcomm provides you with sales support with a "reseller hat" on if necessary.
Knowledge Base and expertiseRely on our knowledge, experience and support infrastructure to offer responsive customer support to your accounts.Rely on our knowledge, experience and support infrastructure to offer responsive customer support to your accounts.

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Supported Reseller

As a Supported Reseller partner, you can sell Hostcomm hosted telephony services on your own terms, with Hostcomm’s full support.

You control how you sell VoIP to your customers. You set your own pricing for call rates and services, set up customer accounts and control the invoicing process. You can also invoice them under your name.

Being a Supported Reseller gives you the choice over how much involvement Hostcomm has in providing technical support for your customers. You can either take full front line responsibility for customer support, confident in the knowledge that Hostcomm is there to back you up. Or you can leave the support completely to us and we'll step in to provide full assistance to your customers, whenever they need it.

Premium Reseller

Being a Premium Reseller gives you maximum flexibility. When Hostcomm provides Premier Resellers with white label, brandable VoIP portals, your own branding is all your customers see. You also set up your customer accounts, set pricing, control billing and offer front line support.

Premium Resellers also have access to Hostcomm's complete range of support material. You'll be able to use all our user guides, product data sheets, white papers, infographics and more - you can even rebrand them to your own company brand guidelines.

And we're happy to help with your chosen level of technical and sales support - from answering questions from your sales team to formulating your sales strategy.