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A Checklist for Achieving a True Omnichannel Contact Centre

From improving productivity and customer experience to dramatically cutting your costs, the idea of an omnichannel contact centre comes with some big promises. However, not every solution really delivers everything that omnichannel makes visible. By definition, an omnichannel contact centre...

@Hostcomm From network infrastructure to integration, see why every VoIP reseller needs a provider that’s up-to-date with new… https://t.co/e7wh15tKKT
@Hostcomm From chatbots to SMS, a true omnichannel contact centre delivers consistent service - however your customers want t… https://t.co/7gN8dy8X8H

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