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4 Internal Objections Call Centres Face Before Going Omnichannel

Customers can access businesses in more ways than ever, from social media to face-to-face stores to traditional call centres. That’s why they hate it when they have to go down one particular avenue to talk to you. Customers are used...

@Hostcomm We run through why you should integrate #chatbots into your #website, with a focus on the #benefits for the… https://t.co/JfBr2XQH5Q
@Hostcomm How should you use #NLP to enhance your #IVR system? https://t.co/1aoxxFq7FL
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