Using a conversational chatbot instead of human agents in outbound dialling campaigns

Hostcomm has developed a chatbot which can be used to talk to clients and provide customer service through an outbound dialler campaign. This is achieved using a chatbot gateway which allows the chatbot to connect to Hostcomm's dialler, rather like...

@Hostcomm Worried that #AI will make #callcentre agents redundant? Here’s why you shouldn’t be concerned!
@Hostcomm We run through why you should integrate #chatbots into your #website, with a focus on the #benefits for the…

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