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FEATURED ARTICLE

8 Reasons to Integrate a Hosted CRM with a Dialler

If your contact centre uses a hosted CRM system and a dialler separately, you’re only using both to a fraction of their potential. In fact, for contact centre managers, integrating your dialler and CRM system is a way to make...

@Hostcomm We run through why you should integrate #chatbots into your #website, with a focus on the #benefits for the… https://t.co/JfBr2XQH5Q
@Hostcomm How should you use #NLP to enhance your #IVR system? https://t.co/1aoxxFq7FL
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