Ensuring Data Security and Compliance

Contact centres are one of the main holders of customer information in the business world, meaning it is essential that they keep data safe and secure to maintain a trustworthy relationship with current and potential clients. Customer information makes up...

@Hostcomm Worried that #AI will make #callcentre agents redundant? Here’s why you shouldn’t be concerned!
@Hostcomm We run through why you should integrate #chatbots into your #website, with a focus on the #benefits for the…

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