Six essential IVR tips for your call centre

The benefits of an effective IVR While your agents are using their expertise to handle calls, an Interactive Voice Response (IVR) system gives your call centre another opportunity to provide outstanding customer service. Whether you’re routing inbound calls to the...

@Hostcomm How do you measure your #callcentre #customer satisfaction rates?
@Hostcomm Learn all you need to quickly start boosting your business with a chatbot. Join our webinar on Thursday 13th June a…

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