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Six essential IVR tips for your call centre

The benefits of an effective IVR While your agents are using their expertise to handle calls, an Interactive Voice Response (IVR) system gives your call centre another opportunity to provide outstanding customer service. Whether you’re routing inbound calls to the...

@Hostcomm Feeling confident about compliance? Here are three fast ways to embed a culture of ethical calling immediately.… https://t.co/j8SPEyRmSw
@Hostcomm Dialler Dashboardv2: https://t.co/CLhjDh2VE8 via @YouTube
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