Learn how to create your own custom fields within your hosted dialler / contact centre. Read the...Grand Stream GXP Handset - User Guide
This guide steps you through the process of how to use the GrandStream GXP2100 series of handsets...Hosted Dialler Real-Time Report
This video explains a Real-Time Report for the Hosted Dialler and Hosted Contact Centre.How to Integrate a CRM with your Hosted Dialler or Contact Centre
This video shows how to set up an integration between your CRM and your Hosted Dialler or Hosted...How to Integrate your FLG CRM with the Hosted Dialler.
This video shows how an example of how you can integrate a CRM with your Hosted Dialler or Hosted...How to set up a survey
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This video shows you how to set up custom fields for client data.How to set up data capture forms
This video explains how to setup data capture forms within your hosted dialler and hosted contact...PCI Compliant Payment IVR
This video explains how the PCI compliant IVR works.Prepare Hosted Dialler Agent Interfaces Script Pop
This video shows how to prepare the Hosted Dialer Interface Script Pop.Set up Intelligent Scripting
How to setup intelligent scripting on your hosted dialler / hosted contact centre.Wallboard Features
This video outlines how to access the Wallboard.