Articles

 A Checklist for Uploading Data into a Dialler

In the most basic terms, everything in your contact centre depends on one thing – your data....

 Configure your Hosted Dialler for OFCOM Compliance

This video explains which dialler administration features need to be adjusted to comply with...

 Hosted Contact Centre Inbound Setting Configuration (Pt 1)

This video provides detailed information on the web admin of the inbound features of the Hostcomm...

 Hosted Contact Centre Inbound Setting Configuration (Pt 2)

This video provides detailed information on the web admin of the inbound features of the Hostcomm...

 How to Split Data

This document gives an explanation of how to split data when uploading to the dialler. Read the...

 Uploading Leads to your Dialler

This document provides the details of how to successfully upload lead data to your dialler.  Read...