GDPR sets out some of the most comprehensive regulations for data protection and privacy including huge fines and strict regulations. It fundamentally changes the way you can interact with your customers. Download this eBook to get a step by step guide on how you can prepare your contact centre for GDPR and thrive. 

  • Set of regulations designed to protect the personal data and privacy of EU citizens. 
  • Call recording  
  • Removing and disclosing records 

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