Contact Centre, Company
Six essential IVR tips for your call centre
Nic Eversett 24/04/2017
Company, Business VoIP
6 key advantages that are driving contact centre enterprises to...
Nic Eversett 02/03/2017
@Hostcomm Really excited to be exhibiting @CallCentreEx with our partner @asteriskcall XCally. Have a chat with us on Stand 2… https://t.co/PHxXmcfImP
@Hostcomm Can a #chatbot offer you legal support? https://t.co/o967OAB5c0
Contact Centre, Compliance, Company, Predictive Dialler
Ofcom: Persistent Misuse (of predictive diallers)
Nic Eversett 30/01/2017
Contact Centre, Company
The real business cost of poor customer experience
Nic Eversett 05/01/2017
Contact Centre, Company
6 Ways to Improve Team Motivation using Multi-Channel Contact Centre Technology
Nic Eversett 15/12/2016
Contact Centre, Company
How to Prepare Your Contact Centre for Busy Periods
Nic Eversett 08/12/2016
Company
Celebrating two Comms National Awards shortlist positions
Nic Eversett 06/10/2016
Contact Centre, Company
3 Mistakes Your Sales Agents are Making (and How to Fix Them)
Nic Eversett 13/09/2016
Contact Centre, Company
Hostcomm partners with Data Pacific on Diners Club hosted dialler implementation
Nic Eversett 15/12/2015
Company
Hostcomm to protect clients against data loss with new data backup guidelines
Nic Eversett 17/11/2015
Contact Centre, Company
The cost of business continuity in your contact centre
Nic Eversett 10/11/2015
Company
Unfounded security concerns stalling UK cloud contact centre adoption
Nic Eversett 06/11/2015
