Contact Centre

Bertlesmann

Bertelsmann Group company avarto is using Hostcomm's hosted auto dialer for high volume client contact services. The hostcomm dialer was chosen for an expanding team of 40 contact centre agents following a review of available options in the UK. Hostcomm was chosen as the best value solution and it was able to demonstrate high levels of performance, security and 100% Ofcom compliance.

arvato is a trusted business outsourcing partner to the private and public sectors. It has long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. In the UK and Ireland, it employs over 3,000 people across more than ten locations. Internationally, arvato employs over 68,000 people in over 270 subsidiaries across 35 countries worldwide. Its parent group Bertelsmann is the world’s most international media company with revenues of €15.3bn.



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Accreditations

PCI DSS Certified, TPS Telephone Preference Service, ICOCSA Supplier Member, Cyber Essentials