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VoIP Business Phones

If you’re looking for new business telephones or thinking of upgrading your existing office phones, take advantage of what modern telephony has to offer. If your smartphone has more functionality than the phone on your desk, it’s time to upgrade and make the move to Voice over IP (VoIP).

A regular phone lets you make, answer and hopefully transfer calls. But a VoIP service has many advantages over regular phone systems, such as more phone features, better call quality and lower cost. With VoIP, you gain functionality that improves business efficiency and helps you deliver a higher standard of customer service.

All you need for VoIP is an IP phone and a broadband router that’s configured for voice traffic. Hostcomm offers a selection of hardware to get you set up with everything you need. Certain types of hardware work well with VoIP, meeting the needs of any end-to-end voice and data network. But good-quality products need not be expensive. They just need to be well chosen and have a good network infrastructure to support them.

Free VoIP phone consultation

Regardless of where you buy your handsets, we’re here to help. You may prefer to find and choose the right VoIP phone for your business. Or if you buy handsets through Hostcomm, we can pre-configure your phones ready for your business. We will always provide our customers with a free VoIP phone consultation and provide a next-day replacement maintenance service.

Phones we’ve tested and work best with our VoIP hosted telephony service

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Yealink phones - models T18P toT48G
Yealink offers affordable, high-quality and feature-rich VoIP phones for organisations of all sizes. They work seamlessly with a vast number of compatible IP PBXs that support session initiation protocol (SIP). This range of Yealink phones, starting with the T18P, offers easy-to-use technology, comprehensive telephony features and high-quality LCDs.

snom phones – models 300 to 870
snom VoIP telephones have a large number of functions which simplify business communications and offer a high standard of security. They’re suitable for use in a wide variety of company models, from home-office workstations to large companies with many networked locations.

There are many suitable models of snom VoIP phones, from the snom 300, which is ideal for small and medium-sized enterprises, home offices, and private users, to the snom 870 IP phone with its newly designed touchscreen and unique user interface.

Cisco - models SPA303 to SPA525G

Cisco IP phones are fully-featured VoIP phones providing voice communication over an IP network. Cisco Phones provide traditional features, such as call forwarding, redialling, speed dialling, transferring calls, conference calling and voicemail.

The suitable Cisco phones range from the SPA303, which is ideal for business and home office use, to the Cisco SPA525G, which offers high-quality hardware and additional connectivity via Bluetooth for headset connectivity or power over Ethernet (POE).

Polycom - models SoundPoint IP 321 to IP670 and VVX300 - VVX600
The Polycom SoundPoint IP series is an enterprise-grade family of IP desktop phones designed to make voice communications effective and productive. It features the most comprehensive, best-sounding, most interoperable, high-quality IP phone solutions.

Suitable models also include the Polycom VVX 300 - an expandable business media phone that delivers crystal-clear communications and the VVX 600 - built with executives and managers in mind.

Best value business telephones for VoIP - tested and proven to perform. All for under £60.

We offer our customers a range of refurbished phones, which saves you considerable capital cost and gives you the benefits of world-class reliability and features.

Cisco Unified IP Phone 7940G
(Refurbished, tested and configured) The Cisco Unified IP Phone 7940G is well suited for office employees who conduct a moderate amount of business by phone. It provides access to at least two telephone lines, with a handset that offers high quality, hands-free speakerphone capability and built-in headset connectivity.

Cisco Unified IP Phone 7960G
(Refurbished, tested and configured). The Cisco Unified IP Phone 7960G is designed to meet the communication needs of professional workers who experience a high amount of phone traffic in a business day. It supports access to multiple telephone lines and includes high-quality, hands-free speakerphone capability and built-in headset connectivity.

Grandstream GXP2130
The Grandstream GXP2130 is an enterprise-grade IP phone that features up to three lines, programmable soft keys and extension keys, and four-way voice conferencing with a crisp display and high-quality calls. It’s the perfect choice for users looking for a high quality, feature rich IP phone with advanced functionality that is simple to use.

Free softphones

It’s possible to easily download free softphone applications for making VoIP calls over the internet via your computer. Here are two examples of softphones that are suitable for business use and have been tested thoroughly by Hostcomm. They both have smartphone versions for Wi-Fi use.

Zoiper - a free softphone application for VoIP calls over 3G or Wi-Fi. The Zoiper softphone offers a simple user interface and superb audio quality. Zoiper softphones support the IAX2 communications protocol – an alternative to SIP, which can be useful in problematic SIP environments.

CounterPath x Lite, which provides a redesigned interface that offers a contact-centric user experience and popular talk features.

The disadvantage of using softphones is that the free versions do not come with G.729 call compression, which compresses digital voice in packets for lower bandwidth requirement.

Contact Hostcomm for instructions for setting up your softphones.

Useful things to look for in a business telephone for VoIP

There are a number of important features to look out for when choosing a VoIP phone. Always check that the phone:

There are a number of important features to look out for when choosing a VoIP phone. Always check that the phone:
Supports the correct request for comments (RFC) feature for presence, and line-status indication for use with a busy lamp field (BLF).
Supports HD voice.
Supports industry standard POE.
Has a customisable screen that you can put your logo on.
Can be changed or altered remotely by your service provider.
Has a BLF display to monitor employee line status.
When making your choice, it’s also important to note:
If you buy a POE-ready phone, you don’t need to buy a power supply because you can buy a POE switch, which provides power.
Some phones are HD which works ‘on-net’. This means your employees will experience HD, but the UK service providers don’t yet support HD voice, so inbound and outbound calls won’t be HD.
If you choose a softphone, Hostcomm can provide a call forking feature which ensures the handset and softphone will ring simultaneously.

Please visit our store for more information and pricing.