Hosted telephony business voip - the most comprehensive feature list available.
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Why is hostcomm's hosted telephony business voip the best service?:
- Comprehensive feature list - everything your business needs in one place.
- One stop shop - hosted telephony business voip, hardware, numbers, support, broadband.
- Easy to use - comes with a simple web interface for administration.
- Call recording - always on call recording for only £3.00 per extension.
- Telephone technical support - Unilimited telephone support with a free phone number.
- Port phone numbers - same day UK numbers, porting from most carriers.
- FREE TRIAL - satisfy yourself before commiting.
All of these features from only £6.99 per month.
Main Hosted telephony features:
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Call Forward - Be sure not to miss important calls. Forward calls to another extension or even to your mobile phone. |
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Call Pickup - Call pickup gives you the ability to pick up calls ringing at other extensions. |
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Call Parking - Calls can be parked in a private lot and picked up later according to the parking lot preferences. |
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Call Transfers - Calls can be transferred between system extensions or even to public phone numbers. |
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Call recording - Call recording can be on-demand or always on and comes with a searchable database. |
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Voicemail - answers calls after a certain amount of time and records the caller's message. Recorded messages can be listened while out of office or can be sent by email. |
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Do not disturb - When you are busy, make sure that nobody will disturb you. This feature can be enabled and disabled from the phone terminal. |
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Hunt Groups - Allocate calls to your staff on a longest idle, round robin, sequential, random or top down basis. |
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Ring All - When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection. |
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Presence - Allows extensions to monitor the status of other extensions. Phones can be configured to display on multi color LED buttons. |
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Follow me - The extension owner's mobile phone, home phone and office phone can ring in the same time as the extension is called. The caller is connected with the phone that first answers. |
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Incoming call rules - Improves privacy protection, automates tasks, and increases user's productivity. Filter incoming calls based on CallerID and time of call, using rules that can perform a set of predefined actions. |
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SIP Trunking - SIP trunking capabilities on extension level. Contact-pro hosted telephony end-users can connect their PBX to Contact-pro hosted telephony server. |
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Fax Inbound and Outbound - Send and receive faxes without any problem even on poor quality connections. The fully-featured fax server can receive and send faxes over the email or using the web management interface. |
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Text to Speech - IVRs are easier to build with the high quality text2speech technology embedded in Contact-pro. Converting text to natural speech has never been easier, even if the message is in a foreign language. |
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Conference centre - Businesses can schedule and have multiple conferences on their conference number. It supports one-time and recurring conferences. Conference participants can authenticate when they connect to the conference server. |
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Intercom and paging - The hosted telephony Intercom and Paging features are highly customizable, allowing an extension to broadcast messages to groups or to particular extensions. |
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IVR (auto attendant) - Create complex auto-attendant voice menus with multiple contexts, options and actions. An indispensable business tool that can replace a secretary or even substantially reduce costs and increase customer satisfaction. |
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Advanced IVR - Build complex, yet simple to use IVRs with a wide range of predefined actions. Text2speech, IVR schema builder and analyzer, IVR test mode, IVR cloning, to name just a few of the features that can help your business develop high quality IVRs in no time. |
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Call Queues - Call queues can answer multiple calls and distribute them to agents using sophisticated algorithms. Used by sales, customer service or support, they maximize resources utilization, improve customer satisfaction, and even guarantee SLA terms. |
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Call Queue reporting - The detailed call queue reports and statistics are vital for call center monitoring. The performance indicators, including call report, answered / unanswered calls report, call distribution report, agent report, status report, help management optimize human resources and business processes. |
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Instant Messaging - Fully-featured XMPP (Jabber) server integrated with the PBX engine. Wide range of Open Source, free Jabber clients available. The server supports presence, virtual cards, file transfers, and collaboration. |
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DID number management - Manage public phone numbers allocations on clients and extensions easily. Export and import DIDs in no time using an interface designed to automate as much as logically possible. |
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Music on hold management - The music on hold can be responsible for the customer mood after several minutes of waiting on the phone. Music on hold playlists can be easily organized and customized using the management interface. |
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Outlook Integration - Contact-pro hosted telephony integration with Microsoft Outlook provides the user with click to call and screen pop of contact details. |
Large Enterprise Communications for a Small Business Price
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In any company, good communication with clients, suppliers and fellow staff is critical. But most small businesses can't afford to buy or maintain expensive premises based telephone systems. Hostcomm has the perfect business voip communications solution. Our hosted telephony service is very cost effective and it has all the features of a high end corporate system. With our hosted telephony business phone service, you're not getting a small PBX with limited capabilities. Instead, you're getting a feature-rich high-end PBX at very low cost. Here are some of the things you can do with our hosted service: Reduce costs. With no hardware or software to buy or maintain, you save cost in many ways. There is no big capital outlay for a new system. You don't have to hire and train someone to do phone support. You get all the high-end features you need without paying extra. And you don't need to hire a receptionist to answer incoming calls. Our small business phone system does it for you. Get a professional presence. You can greet your callers with a custom, professional business greeting every time they call. They'll know your company is a professional business. Advanced features like IVR and queuing will handle the calls efficiently, ensuring minimum wait times and correct routing. Distribute your workforce. With a hosted telephony system, you can route incoming calls to any type of phone, anywhere. This lets your employees work from the office, from home, work sites, or on the road. You can even move to a completely "virtual" office, eliminating the expense of office rent. Pay as you grow. Small businesses often start with a small PBX and have to buy new systems as they grow - or else they pay too much up-front, trying to make sure their system will be big enough to handle future growth. Our hosted telephony phone system lets you start as small as you want and grow to unlimited size, while only paying for what you need. Never ring busy. With a traditional PBX you often have to buy extra phone lines just to keep callers from hearing a busy signal. Virtual PBX customers just make sure every employee has a working phone (cellular, land line, or VoIP) and never worry about ringing busy. We've got a huge number of incoming lines, and we automatically allocate more lines to your business whenever you need them. Conference without hassles. Get employees, clients, and/or suppliers together without messy scheduling or a complex reservation system. Every Hostcomm hosted telephony business voip service includes integrated, hassle-free conferencing. There are no PIN numbers to remember, and no third parties to deal with. Get the features you need at a price that makes sense. Our hosted telephony system includes all of the major features you are likely to want and most are included without extra fees. Don't settle for low-end voicemail or fax systems masquerading as a virtual phone system. Get your small business PBX service from the experts. |
