Hostcomm has added another innovative product to its range of hosted business voip services. VistaVoip is a hosted PBX service which gives you all of the usual PBX features like call recording, call queueing, conferencing and voicemail and it also has a unique java operator console designed to sit on each PC and provide a range of leading edge features.
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Chris Key has 18 years experience in voice and data networking, hosted telephony, hosted contact centres and open source technology for businesses. Based in Exeter Devon he has been with Hostcomm since 2004 and is involved with most aspects of the business.
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The number of hosted auto dialler service providers around the world is growing to cater for an increasing demand. They provide a service on a subscription basis without the technical challenges associated with the design and installation challenges of a premises-based predictive dialler. If all of these service providers appear to offer the same features for the same price how can you tell the difference between them? This article provides you with the top ten questions to ask when selecting a supplier.
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