High quality corporate communications for a low monthly cost
Formed in 2004 Hostcomm provides hosted telephony and contact centre services to businesses based on Voice over Internet Protocol (VoIP) technologies. Hostcomm enables organizations to reduce cost and enhance their competitive edge with services such as hosted PBX, hosted diallers, SIP trunks and hosted contact centres.
Hostcomm's services are provided over the internet enabling any business in the the world to experience the benefits. Our experience in IP communications, security and networking enables us to deliver a comprehensive, high quality, cost effective service.
Hostcomm is situated in five strategic locations in the UK, Telecity our main datacentre, two further data centres in Gloucester and Manchester, Exeter our head office and Leicester from where our customer services facility provides customer support.
Hostcomm's Key Differentiators
What makes us different?
Experience
Hostcomm is an expert in hosted telephony and contact centre services. The experience gathered over the last 7 years means that Hostcomm is the leading hosted IP telephony service provider in the UK. This means that you will receive a low cost, reliable service that will make a tangible difference to your customer service and operational overheads.
Clients
Hostcomm has over six hundred customers, based in the UK, Europe, Africa, Asia and the USA. With this large loyal customer base Hostcomm has a very reliable source of income which means it can deliver a consistently good service. If you are interested in speaking to any of our clients for a referral this can be arranged.
A Unique blend of market-leading technology
Our service blends market-leading technology from Cisco Systems and third party SIP based applications. This means we can provide the best, reliable technology and tailor it to your business immediately.
Customer service
Hostcomm always puts you, the customer, first. Our customer service team ensure that you can speak to an expert anytime for advice and guidance or to resolve a problem.
A One Stop Shop for support
Hostcomm provides a one stop shop for support. This includes the telephone service, network infrastructure and broadband connectivity. This means that you have one partner to call for all of your communications needs.
Customer satisfaction policy
Hostcomm operates a complete customer satisfaction policy. Only when we have proved to you that our service will deliver tangible benefits to your business will we initiate a partnership with you.
FREE TRIAL
Hostcomm provides a free trial of all of our services allowing you to experience the service prior to making your decision. The trial includes full support and advice.
No long term commitments
Hostcomm believes that our service should be good enough to inspire customer loyalty. It is for this reason that our clients have the choice to dictate their own contract terms. The contract length can be as short as one month.
We own and control our technology
For this reason we are able to react very quickly to our client's demands and deliver tailored solutions fast without the burden of complex partner processes. Our support services also reflect this with a very fast problem resolution procedure.
Independantly Owned and profitable
Hostcomm is 100% financially independant with no outside funding. Furthermore it is profitable and has grown at an average rate of 75% over the last 3 years. You can be assured that Hostcomm is stable and continues to succeed through innovation.