Key Benefits of Hosted IP Telephony from Hostcomm

• Reduce your operating costs by eliminating BT Line rental, PBX support costs and engineering

• Free up your time so you can focus on revenue-generating activities

• Improve your customer service by being able to define it, manage it and monitor it real time

• Eliminate sunken costs associated with PBX, Voicemail, ACD servers

• Virtualize your communications infrastructure across multiple locations to facilitate mobile working

Large Enterprise Communications for a Small Business Price

In a small company, good communication with clients, suppliers and fellow staff is critical. But most small businesses can't afford to buy or maintain expensive premises based telephone systems. Hostcomm has the perfect small business communications solution. Our hosted IP telephony service is very cost effective and it has all the features of a high end corporate system. With our small business phone service, you're not getting a small PBX with limited capabilities. Instead, you're getting a feature-rich high-end PBX at very low cost. Here are some of the things you can do with our hosted service:

Reduce costs. With no hardware or software to buy or maintain, you save cost in many ways. There is no big capital outlay for a new system. You don't have to hire and train someone to do phone support. You get all the high-end features you need without paying extra. And you don't need to hire a receptionist to answer incoming calls. Our small business phone system does it for you.

Get a professional presence. You can greet your callers with a custom, professional business greeting every time they call. They'll know your company is a professional business. Advanced features like IVR and queuing will handle the calls efficiently, ensuring minimum wait times and correct routing.

Distribute your workforce. With a virtual phone system, you can route incoming calls to any type of phone, anywhere. This lets your employees work from the office, from home, work sites, or on the road. You can even move to a completely "virtual" office, eliminating the expense of office rent.

Pay as you grow. Small businesses often start with a small PBX and have to buy new systems as they grow - or else they pay too much up-front, trying to make sure their system will be big enough to handle future growth. Our small business phone system lets you start as small as you want and grow to unlimited size, while only paying for what you need.

Never ring busy. With a traditional PBX you often have to buy extra phone lines just to keep callers from hearing a busy signal. Virtual PBX customers just make sure every employee has a working phone (cellular, land line, or VoIP) and never worry about ringing busy. We've got a huge number of incoming lines, and we automatically allocate more lines to your business whenever you need them.

Conference without hassles. Get employees, clients, and/or suppliers together without messy scheduling or a complex reservation system. Every Hostcomm  service includes integrated, hassle-free conferencing. There are no PIN numbers to remember, and no third parties to deal with.

Get the features you need at a price that makes sense. Our hosted PBX system includes all of the major features you are likely to want and most are included without extra fees. Don't settle for low-end voicemail or fax systems masquerading as a virtual phone system. Get your small business PBX service from the experts.

The main features within HostNet are as follows:

-          Comprehensive PBX telephony features
-          Voicemail and Unified messaging (voicemail delivered to Outlook Inbox)
-          Personalised welcome greeting for callers
-          Automated call distribution (ACD)
-          Auto attendant
-          Queuing for client call management during busy periods
-          Hunt groups for team working
-          Low cost PSTN calls
-          Call forwarding via web interface 
-          Direct dial number range
-          4 digit internal dialling
-          Click to dial from Outlook contacts
-          Audio Conferencing
-          Video telephony
-          Technical support helpdesk, fully manned by trained engineers
-          Network and security support
-          Dedicated account manager and technical engineer
-          Security using triple DES 128 bit encryption